Machine learning algorithms that power most of the AI that is out there, learn about your specific patterns whenever you talk to ai, and therefore, yes, the AI systems could learn your habits. McKinsey tells us that businesses leveraging AI for personalization based on individual habits witness an average 15-20% increase in customer engagement in a study published in 2022. AI can follow patterns in your communication style, topics of discussion, and frequency of contact. So if you ask for news updates every morning, the AI will learn this behavior and provide that relevant content before you ask — and thereby save time by being more responsive.
With enough time, AI systems can learn from each conversation and adapt to your preferences, tone of style and regular questions. As an example chatbots made for customer service can learn product preference or past purchase behaviors so that they can recommend a product that meets better the needs of the users. For instance, a study showed that the recommendation engine used by companies like Amazon, which used to analyze the customer habits for a long time, led to 35% more sales because of AI. These methods are used to keep track of how often a purchase has been sold, the browsing history they had, and what types of interaction did a user participate in.
AI learns by taking in everything you say to it and analyzing how you respond. This is known as reinforcement learning, which is when the AI is rewarded for accurately predicting what you are going to do or say next. Take Google Assistant which learns your habits to know the next step that you are going to take e.g., it will try to adjust your Alaram time based on your routines so far or traffic details based on your usual route. A PwC survey conducted recently revealed that 60% of survey respondents think AI offers them more efficient daily tasks by adapting to personal habits.
But the process clearly is not perfect. AI can become super good at predicting habits, but the thing is that it needs a lot — and by a lot, I mean a constant stream — of data to project accurately. As Forrester wrote in 2023 research, the way in which AI learns may actually be perverted due to occasional irregular behaviors. If you suddenly change your behavior, or if it simply did not have enough data available to create significant associations, then those AI systems may not be able to predict you accurately. However, experts say that the more you use AI, the more it works for you and the better it gets.
Finally, AI, be it home or even enterprise, as mentioned above can learn your habits and do a little more than just be a personal assistant of voice, but instead substitute as a personal assistant of your day to day jobs, customer service and much more. As AI systems become more sophisticated, they will only get better at tailoring the interactions you have to your own specific habits.